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Information and links to help patients and families through their frequently challenging healthcare journeys — and the aftermath.  This not intended to be a comprehensive list of resources. Patients and families are wise to do their own searches for information and authorities that are relevant to their specific circumstances.

What is a MEDICAL error?

    “An act of commission (doing something wrong) or omission (failing to do the right thing) that leads to an undesirable outcome or significant potential for such an outcome. For instance, ordering a medication for a patient with a documented allergy to that medication would be an act of commission. Failing to prescribe a proven medication with major benefits for an eligible patient (e.g., low-dose unfractionated heparin as venous thromboembolism prophylaxis for a patient after hip replacement surgery) would represent an error of omission.” Source: The Agency for Healthcare Research and Quality | Patient Safety Network | U.S. Department of Health and Human Services





What is a MEDICATION error?

“A medication error is any preventable event that may cause or lead to inappropriate medication use or patient harm while the medication is in the control of the health care professional, patient, or consumer. Such events may be related to professional practice, health care products, procedures, and systems, including prescribing, order communication, product labeling, packaging, and nomenclature, compounding, dispensing, distribution, administration, education, monitoring, and use.” Source: National Coordinating Council for Medication Error Reporting and Prevention




For Canadian patients:

Other Helpful Links:

Canadian Healthcare Sites:

Major Patient Safety Initiatives:

Consumers Union Safe Patient








B Boxer







National Quality Forum






Patient Safety, Science & Technology Movement





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Helpful Videos

  • U.S. Senate Hearings into Hospital Harm

  • PBS Segment on Hospital Harm

  • Consumers Union on Respect and Hospital Care

  •  ABC News on Surgery Errors

  • Hospital-Acquired Infections

  • HAI Video  from CDC

  • HAI Video from 3M Canada

  • The Hidden Dangers of Seroquel from ABC News Australia

Stats and Facts:

Huffington Post articles on medical errors

New York Times articles on medical errors

More Patient and Family Driven Initiatives:

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