The Center for Patient Protection is the experience-driven voice of patients and families everywhere seeking to be engaged in safer care, delivered with compassion and respect.

Our unique and independent platform, recognized world-wide, helps to enhance the quality of patient and family engagement, produce more positive healthcare outcomes and support those who have been harmed to recover from the trauma of medical errors.

We advocate for game-changing policy changes to strengthen transparency, disclosure and engagement — the indispensable pillars of any enduring relationship of trust in healthcare systems. We apply our extensive knowledge-base of patient and family narratives shared with us over many years to build patient safety tools and practical partnership – engagement solutions. We work with the media and in the political arena to challenge harmful barriers that keep patients and families silent and prevent meaningful  accountability, like healthcare’s infamous deny and defend culture, the taxpayer-funded Canadian Medical Protective Association and insider bias that frequently thwarts true patient and family partnership in their healthcare experiences.

One of the most crucial, yet under-asked, questions by healthcare providers is, “What do patients and families want?”  We know the answer because they tell us every day. And what they say is paramount to the interests of healthcare professionals as well as patients and families themselves.