One of the oldest healing tools in medicine is still one of the best, and least expensive: Compassion.


The Center for Patient Protection, now a part of PatientProtection.Healthcare, works to improve patient outcomes and family experiences by putting compassion at the heart of every part of the healthcare process.  With our deep knowledge base of lived experiences shared by thousands of patients and families over the past two decades, we work to strengthen safer patient- and family-focused care, campaign to remove gender-based healthcare gaps and advocate transformative improvements in mental health and suicide prevention services. Compassion and innovation drive our mission and the work of our lab in creating outside-the-box solutions when old ways begin to fail. We value, honour and work to embed inclusion, diversity, equity and respect throughout the healthcare system.  They are an integral part of The Center’s healing healthcare virtues.

Recognized around the world for our impassioned voice in raising awareness about the importance of compassion-based patient and family partnerships in building safer care models, and standing for the most vulnerable as they navigate their healthcare needs, we are the oldest fully independent patient-centered advocacy and the first to offer an online outreach and advocacy clinic to provide trauma-informed support to patients and families struggling with the emotional pain of medical errors.

We’re not aiming to defy gravity.  We’re just trying to land caring and compassion where they are most needed in our healthcare systems and in the everyday world.

I’m Kathleen Finlay and I founded The Center for Patient Protection to help patients and families like you benefit from the lessons of others.