Hospital Incident Reporting

If you or a loved one has had an unsat­is­fac­to­ry expe­ri­ence with a hos­pi­tal, encoun­tered an unnec­es­sary risk to safe­ty, or suf­fered med­ical or emo­tion­al harm, we know how upset­ting that can be. Often, it can seem like no one is lis­ten­ing. That’s one of the rea­sons we make our Hos­pi­tal  Inci­dent Report sys­tem avail­able to patients and fam­i­lies.  It’s free and com­plete­ly anony­mous. 
 
The infor­ma­tion you pro­vide may be used to sup­port The Cen­ter for Patient Protection’s goals of high­er stan­dards of safe­ty, trans­paren­cy and account­abil­i­ty in the hos­pi­tal set­ting. These are over­whelm­ing­ly the prin­ci­pled objec­tives that patients and fam­i­lies who have suf­fered hos­pi­tal harm and med­ical errors tell us are most impor­tant to them.
 
The Cen­ter for Patient Pro­tec­tion is among the first health­care advo­ca­cy orga­ni­za­tions to offer this kind of online report­ing of inci­dents and expe­ri­ences for patients and fam­i­lies.  It is not intend­ed to be a sub­sti­tute for report­ing med­ical errors, injuries or com­plaints to appro­pri­ate health­care author­i­ties, includ­ing pro­fes­sion­al dis­ci­pli­nary bod­ies and med­ical boards.  We urge you to con­sid­er these options if harm has occured 
 
If health­care insi­tu­tions, and espe­cial­ly hos­pi­tals, are to achieve the lev­el of patient pro­tec­tion soci­ety expects and patients and fam­i­lies demand, it is imper­a­tive that those who have been harmed and their fam­i­lies have a chance to tell their sto­ries — and health­care providers lis­ten to those expe­ri­ences.  Report­ing adverse events and how insti­tu­tions man­age patient and fam­i­ly con­cerns is a vital step toward achiev­ing trans­paren­cy and account­abil­i­ty in the health­care sys­tem and ensur­ing that hos­pi­tals acknowl­edge, and learn from, their mis­takes.
 
As not­ed above, you do not need to include your name or any oth­er iden­ti­fy­ing infor­ma­tion in order to com­plete the report.  But if you wish to advise us of your spe­cif­ic sit­u­a­tion, please con­tact us sep­a­rate­ly via email and include the nec­es­sary infor­ma­tion so we may respond if appro­pri­ate.
 
Thank you for tak­ing the time to com­plete this report.  Work­ing togeth­er, patients and their fam­i­lies can make a gen­uine dif­fer­ence in the qual­i­ty of med­ical care pro­vid­ed and in the stan­dards fol­lowed by those entrust­ed with our care. 
  
You may begin your report by click­ing this link to the form on our site.