Kathleen Finlay is founder of The Center for Patient Protection and CEO of PatientProtection.Healthcare, an innovator in 21st century patient and family engagement practices. It was a change in career focus that followed the life-altering experience of seeing her mother subjected to a succession of painful medical errors and breakdowns in care at Canada’s leading teaching hospital.
Today, PatientProtection.Healthcare speaks for patients and families everywhere who are looking for safer healthcare and support in their healing because healthcare providers failed to deliver the care entrusted to them. PatientProtection.Healthcare innovates, designs and nurtures experience-based tools and protocols to reduce patient harms and improve healthcare outcomes.
A champion of gender equality, Kathleen has spearheaded a number of initiatives for removing gender-based barriers to safe healthcare for women, including PatientProtection.Healthcare’s Safer Women Health Initiative. She is founder of The Zer0Now Campaign™ which supports and advocates for victims of sexual violence and sexual harassment and promotes trauma-informed practices among institutions and major players that interact with victims.
The Zer0Now Campaign™ has been responsible for advancing important changes in laws and institutional practices intended to reduce the prevalence of sexual violence and sexual harassment and the harmful forms of institutional betrayal that frequently confront victims who come forward. Several of The Zer0Now Campaign’s™ flagship recommendations presented to the House of Commons in 2018 by Kathleen were adopted by Canada’s Parliament and are now enshrined in law addressing sexual misconduct in government departments and agencies and in federally regulated entities.
Sexual violence is a clinically recognized contributor to emotional trauma and adverse physical conditions and diagnostic errors involving female victims. Yet its understanding in the wider community, and even among healthcare professionals, is still far from adequate. Kathleen has been called upon to advise senior lawmakers and legislators on these issues.
Kathleen is a tireless champion of a reimagined approach to suicide prevention. Suicide is a public healthcare crisis in some parts of society and is deserving of a more urgent response to the challenge it poses. Kathleen has written and spoken extensively on the subject of suicide and self-harm, including its high risk among victims of sexual violence.
Prior to founding The Center for Patient Protection and PatientProtection.Healthcare, Kathleen held senior positions in public finance and intergovernmental affairs and in the regulation of Canada’s capital markets.
Kathleen’s authentic and passionate voice has made her a sought-after commentator in the media and in public discussions in the #MeToo era. Since 2012, she has been a regular contributor to The Huffington Post and has written op-ed pieces for The Hill Times, Now Magazine and the Times Colonist. She has appeared on the CTV National News and the Global Radio Network as well as other national broadcasters.