Who We Are

Game-Changing | Life-Saving
Improv­ing out­comes through 21st cen­tu­ry patient & fam­i­ly engage­ment




The Cen­ter for Patient  Pro­tec­tion is the cham­pi­on of patients and fam­i­lies in seek­ing safer care and in com­bat­ing the effects of med­ical harms in the hos­pi­tal set­ting. We advo­cate for greater trans­paren­cy to empow­er patients and fam­i­lies in their deci­sions, pro­mote heal­ing virtues like com­pas­sion and respect at all lev­els of care, and use patient expe­ri­ences to assist providers in the deliv­ery of safer out­comes for every­one.

Creat­ed out of a hor­rif­ic fam­i­ly expe­ri­ence with med­ical errors in the hos­pi­tal set­ting, The Cen­ter for Patient  Pro­tec­tion dri­ves change where it is most need­ed: mak­ing patients and fam­i­lies safer by bet­ter inform­ing them about the health­care risks they face, remov­ing key bar­ri­ers that thwart mean­ing­ful trans­paren­cy, and design­ing game-changing ini­tia­tives that deliv­er what patients and fam­i­lies want with the heal­ing virtues they say are most impor­tant.

Since its begin­ning, The Cen­ter for Patient  Pro­tec­tion has been com­mit­ted to giv­ing voice to those most in need and who are too often caught in the web of avoid­able harm. From our huge­ly pop­u­lar 3Rs for Safer Care Now and our inter­na­tion­al­ly in-demand What do Patients and Fam­i­lies Want? to our ground-breaking Patient and Fam­i­ly Engage­ment Trig­ger Tool™ and our “gone viral” DNR Guide, The Cen­ter pro­vides patients, fam­i­lies and providers the tools and insights they need to achieve more pos­i­tive out­comes.

Every day, The Cen­ter is reg­u­lar­ly vis­it­ed by top health­care providers, pol­i­cy mak­ers and health­care media from around the world. Our online out­reach clin­ic, unique to The Cen­ter, answers the con­cerns of, and pro­vides sup­port to, patients and fam­i­lies in every major coun­try on a dai­ly basis.  

Our experience-based approach to what we call true 21st-century patient and fam­i­ly engage­ment has influ­enced pos­i­tive out­comes for thou­sands of patients and fam­i­lies over the years and has played a vital role in sav­ing lives and reduc­ing emo­tion­al trau­ma. Whether you are a patient, fam­i­ly mem­ber, health­care pro­fes­sion­al, provider, or health issues jour­nal­ist, what we do can help you, too.   

Medi­cal errors in the hos­pi­tal set­ting are the third lead­ing cause of death in the Unit­ed States and Cana­da; they leave mil­lions more injured and emo­tion­al­ly trau­ma­tized and add unnec­es­sary bil­lions to the costs of health­care sys­tems.

NEW The Cen­ter for Patient  Pro­tec­tion’s Safer Women Health Ini­tia­tive, focus­ing on the unique health­care needs of women, par­tic­u­lar­ly as they relate to ageism (what we call the Thief of Hope), care­giv­ing, sex­u­al vio­lence and the sex­u­al abuse of patients by health­care prac­ti­tion­ers.

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